FREQUENTLY ASKED QUESTIONS

Storm damage isn't always visible from the ground. Common signs include missing or lifted shingles, dented gutters or downspouts, granule loss in your gutters, and new water stains on interior ceilings. After any significant weather event in Orange County — especially wind, hail, or heavy rain — we recommend scheduling a professional inspection. Our inspectors are trained to identify damage that homeowners often miss, and every inspection is completely free with no obligation.

We can't promise it won't. Insurers set premiums and renewals under their own filed rules, and a claim — including a weather claim — can be a factor; so can the age and condition of your roof whether or not you file. Before you open a claim, ask your agent how your insurer treats weather claims, and read the California Department of Insurance guide to residential property claims. Our free inspection tells you whether there is real storm damage worth a claim in the first place.

For residential projects, we install GAF asphalt shingles (Timberline UHDZ, Timberline HDZ, Timberline NS, Grand Sequoia, and Camelot II), as well as concrete and clay tile roofing in S-tile, flat tile, and barrel tile profiles. For commercial flat roofs, we install TPO, PVC, modified bitumen, and built-up roofing (BUR) systems, along with elastomeric roof coatings for restoration projects. As a GAF Certified™ Contractor we can register GAF's System Plus limited warranty on qualifying shingle roofs — lifetime coverage on GAF materials with a 50-year non-prorated period. Details are on our warranty page.

Most residential roof replacements in Orange County are completed in one to three days, depending on the size and complexity of the roof, the scope of any structural repairs needed, and weather conditions. We'll provide a detailed timeline during your estimate and keep you informed throughout the project. Our crews work efficiently while maintaining strict quality standards on every installation.

Yes. Every roof inspection we perform is completely free and comes with no obligation to proceed. Our inspector will document the current condition of your roof, identify any areas of concern, and walk you through the findings so you can make an informed decision. If we determine that an insurance claim is warranted, we'll explain the process and what to expect before you commit to anything.

Stone Ranch Roofing serves all 34 cities in Orange County, every city in Los Angeles County — from Long Beach and the South Bay to the San Gabriel Valley, the San Fernando Valley, and Santa Clarita — and San Diego County from the City of San Diego and Poway through the North County coast to East County and Chula Vista. Our service areas page has local roofing information for each city.

Absolutely. Stone Ranch Roofing performs roofing and exterior restoration work in California under contractor license CSLB #1162819, and we carry general liability insurance. We also carry workers' compensation coverage for every crew member on your property. As a GAF Certified™ Contractor, we meet strict standards for licensing, insurance, and professional training that are verified annually.

The process is straightforward with Stone Ranch handling the heavy lifting. First, we inspect your roof and document any storm damage. If a claim is warranted, you contact your insurance company to open a claim. Your insurance company assigns an adjuster who schedules an on-site inspection — we attend that meeting with you to ensure nothing is overlooked. Once the claim is approved, we complete the restoration using the approved scope of work. You pay your deductible and anything the policy excludes or limits; if the policy withholds depreciation, that amount is usually released when the work is finished. Every policy is different, so we go through yours with you before anything is signed.